What We Offer
London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:
Marketing Communications Manager - Internal
Full-Time • 0001 Head Office
As a valued London Drugs family member, the opportunities for career growth are unlimited! Here is a great chance for you to grow your skills and experience.
Our Marketing department at our head office in Richmond BC currently has an opportunity for a:
Marketing Communications Manager
At London Drugs, we’re more than just a retail brand—we’re a trusted part of the community. We’re looking for a strategic and creative Communications Manager to lead brand storytelling, elevate our reputation, and drive engagement across multiple channels. If you thrive in fast-paced environments, love building relationships, and have a passion for impactful communication, this is your opportunity to make a difference.
At London Drugs, we’re more than just a retail brand—we’re a trusted part of the community. We’re looking for a strategic and creative Communications Manager to lead brand storytelling, elevate our reputation, and drive engagement across multiple channels. If you thrive in fast-paced environments, love building relationships, and have a passion for impactful communication, this is your opportunity to make a difference.
Why Join Us?
- Be part of a collaborative, purpose-driven team.
- Lead high-profile campaigns and events that shape public perception.
- Competitive salary and comprehensive benefits.
- Opportunities for growth and professional development.
- A culture that values innovation, inclusion, and excellence.
What You’ll Do
- Develop and execute integrated communications strategies aligned with business goals.
- Lead MRPR planning for brand and category-level messaging to build trust and engagement.
- Manage PR agency relationships and optimize scope of work for maximum ROI.
- Oversee major marketing-led events including our Annual Partnership Conference, Store Grand Openings, Media/influencer events.
- Support crisis communications and digital content monitoring for issues management.
- Train and Coach internal spokespeople in media relations.
- Oversee brand sponsorships and identify new opportunities.
- Monitor media and social channels to protect and enhance brand reputation.
- Lead media monitoring and reporting, identifying risks and opportunities proactively.
- Provide leadership and mentorship to team members, ensuring performance and development goals are met.
What You Bring
Skills & Abilities
- Exceptional communication skills.
- Strong writing and editing for all forms of content, including short and long form.
- Strong project management and budgeting capabilities.
- Strategic thinker with sound judgment and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Resilience and composure in high-stakes situations including crisis management.
- Proven ability to build relationships with media, government, vendors, and agencies.
- Highly resilient, proactive and consistently showing initiative to take action.
- Skilled in building consensus while driving team performance, and leading through influence.
Education & Experience
- Bachelor’s degree in Journalism, Public Relations, Marketing, Communications, or equivalent experience.
- Prior Communications management in the retail industry an asset.
- Experienced in managing the full cycle of publication development—from independent research and stakeholder interviews to content presentation and collaboration with authors, designers, and marketing teams.
- Experience producing large scale events including stage development with an in-depth knowledge of current technology, local unions and related roles and procedures.
- Creative thinker with previous experience in writing, editing and proofreading, as well as interviewing subject matter experts and members of the public in order to develop compelling stories.
- Proficiency in Microsoft Office and media/social media monitoring tools (e.g., Meltwater).
- Portfolio of writing and project samples demonstrating strategic impact.
This position is primarily office-based, with the potential to work remotely for 2 out of every 10 working days.
Apply today and help shape the voice of one of Canada’s most trusted retail brands.
If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!
If you are a well organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!
If you are interested in exploring opportunities but not sure where to start, talk to your Manager about this posting, then submit your application on-line.
London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.
We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.
We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.
(if you already have a resume on Indeed)
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Health Benefits
Comprehensive medical, dental, prescription drug and vision coverage for you and your family
Lifelong Learning
Ongoing In-House Training & Education Courses
EFAP
Employee Family Assistance Program - Free confidential counseling
RRSP
Company matched RRSPs - Helping you plan for your future
Fitness
Enjoy discounted memberships with Goodlife Fitness
Recognition
Employee Recognition Program - Tangible rewards for great work!
Discounts
Employee Discount Program - Sharing our success