Not just a job...
a community
a partnership
a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our IT department at our head office in Richmond BC currently has opportunities for:

Computer Operator

Our leading edge Information Technology department helps support the business of London Drugs Limited. As part of this team, Computer Operations maintains a 24/7/365 presence to run and monitor the core server environment and wide area network.

Responsibilities include:

AS400 batch processing and maintenance tasks according to assigned run schedules
Monitor alerts via system monitoring tools
Problem reporting/escalation via call tracking software
Printing of reports and order processing labels for Head Office and Distribution Centre
Technical writing in creating or modifying existing documentation
Receives daily operational instructions and guidance from the Senior Operators
To assist Senior Operations staff and I.T. Engineers / Administrators where necessary and required.
Monitor, perform and recover application/system backups as per run schedules, adhoc requests or as deemed necessary
Follow up on problems or inconsistencies in media management systems through regular audit procedures or when reported.
Following established procedures, formats and layouts, produce the appropriate documentation for new or existing procedures
Receive problems assigned to the Computer Operations Support incident call queue and follow up to resolution.
Continually monitor system performance and status during operation hours and after normal hours in the case of an emergency.

The successful candidate will have the following:

Good communication skills, both written and verbal.
Adapts easily to change.
Strong analytical and strategic thinking skills.
Sound judgment and ability to effectively problem solve as required.
Ability to work quickly and accurately under pressure.
Highly organized and able to multitask effectively and work under changing priorities.
Ability to relate to all levels of personnel.
Ability to exercise professional judgment, delegate and follow-up.
Supportive of the technical direction within London Drugs
Ability and willingness to be flexible in the scheduling of shifts to ensure adequate staffing within the Computer Operations Department.

EDUCATION & KNOWLEDGE:

High School Diploma
College course or vocational training courses in Information Technology and/or Computer Operations preferred or equivalent experience.
Have a basic understanding of the key and critical AS400 system administration functions such as user profiles, job descriptions, subsystems descriptions etc.
Have a basic understanding of Microsoft Server operating system platforms and general networking principles.

If you are a well-organized, self-motivated, individual who has a positive attitude, a desire to support Company initiatives, and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
Employee Discount Program (Sharing our success)
Employee Recognition Program (Tangible rewards for great work!)

Employees will be scheduled a minimum of 1456 hours per year (up to 40 hours hours per week) and must be available to work a flexible schedule, Monday through Sunday, for day and evening and overnight shifts.

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Apply Now!

We are an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

Compensation: $20.00 - $24.29 per hour

London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.

We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.

We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.

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