- Manage the billing and collections functions of the team and ensure processing is timely.
- Develop key performance indicators for AR including Days Sales Outstanding, AR Turnover, etc.
- Participate in the development of AR policies, procedures, and documenting processes to develop training manuals.
- Review and manage AR aging on a weekly basis; direct and guide AR team on customers to call and collections process.
- Proactively investigate and resolve AR related issues independently and in collaboration with other departments such as merchandising, contracts management, real estate, and store development.
- Reconcile construction in progress and project billing; liaise with customers on discrepancies.
- Work with Account Managers to ensure accurate billing and timely delivery to customers.
- Ensure compliance with existing accounting policies, business processes and controls.
- Ensure system problems are reported and resolved as required or escalated to the appropriate level of management as required.
- Train staff, test and work on upgrades to system software as needs arise.
- Prepare or review month-end AR related balance sheet reconciliations.
- Provide coverage and support to other finance functions as required due to increase in transaction volume or as needed by management.
- Excellent communication skills, both written and verbal.
- Demonstrate good interpersonal skills when dealing with customers, staff & management.
- Respect for confidentiality on all matters.
- Adapts easily to change.
- Strong analytical and strategic thinking skills.
- Sound judgment and ability to effectively problem solve as required.
- Ability to work quickly and accurately under pressure.
- Strong leadership skills, with an emphasis on managing all individuals within a team.
Education and Knowledge:
- Accounting Diploma, Bachelor’s Degree or other Accounting qualifications
- 3 years of accounting experience, predominantly in credit and collections
- Previous managerial or supervisory experience.
- Experience in co-op, rebate and promotional accounting practices is preferred but not required
- Understanding of project accounting and revenue recognition principles
- Understanding of billing, collections and cash conversion cycle
- Proficiency in MS Office especially Excel including pivot tables, VLOOKUP, IF statements, etc.
- Knowledge of PeopleSoft, AS400 and Access is preferred but not required
- Medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Employee Discount Program (Sharing our success)
- Employee Recognition Program (Tangible rewards for great work!)
- Company matched RRSPs (Helping you plan for your future)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling)
- Community Involvement (Giving back to our communities)
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.
We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.
We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.
(if you already have a resume on Indeed)