TECH Retail Merchandising Manager
- Strong understanding of the TECH Department’s operational software and support systems
- Knowledge of desktop PCs and Windows-based operating systems.
- A thorough understanding of all TECH products and services of the Photo Electronics, photofinishing, Audio Video Systems and Computer categories
- A good working knowledge of the corporate provided Franklin covey workshops such as The 7 Habits for managers and Leadership: Great Leaders, Great Teams, Great results.
- Strong working knowledge of all aspects of merchandising.
- Update current technical knowledge by attending seminars, product sessions or other methods that will help improve general skills and expertise.
- Will take necessary management and technical training as required.
- Perform all the tasks also required of the various TECH Advisors and TECH Specialists.
- Maintain the professional image of the department and company.
- Order adequate inventory to meet the TECH areas and customer requirements, while maintaining inventory control.
- Monitor and control the financial aspect of his/her area to ensure maximum profitability.
- Set production/sales goals for the TECH Department team and hold them accountable to maximize sales events and productivity.
- Understand Company policy regarding the usage of Internet access and e-mail usage.
- Promote London Drugs in the community as a place to shop and a place to work.
- Ensure quality and service levels are maintained to Company standards.
- Organize regular meeting with the TECH Sales Managers and TECH Services Managers and Senior Store management to ensure effective communication and drive sales.
- Keep up to date on new products, services and information relating to all relevant industry technologies but not limited to key areas such as Camera. Mobile Phones, PC/Laptops//Tablets and Television.
- Manage all sales areas of the TECH departments to be presentable, merchandised with correct signing, and ensure plan-o-gram specifications and other general standards are met.
- Work closely within the Store to ensure all Company promotional events are supported to the fullest.
- Be aware of Benchmark inventory targets and work to achieving them through close cooperation with the Store Manager.
- Manage the control inventory levels to assigned core stock amounts or keep within responsible and prudent amounts as compared to those levels suggested by Head Office.
- Keep totally up to date on all Competitors’ ads and sales strategies. Regularly shop the competition.
- Able to generate sales using effective selling techniques, suggesting accessories, services, “add-ons” and effective merchandising to create extra sales opportunities.
- Able to generate sales using effective selling techniques, suggesting accessories, services, “add-ons” and effective merchandising to create extra sales opportunities.
- Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Company matched RRSPs (Helping you plan for your future)
- Employee Discount Program (Sharing our success)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling)
- Employee Recognition Program (Tangible rewards for great work!)
- Community Involvement (Giving back to our communities)
London Drugs is 100% Canadian owned and is focused on local customers' satisfaction. Across Alberta, Saskatchewan, Manitoba and British Columbia, London Drugs' 79 stores employ more than 8,000 staff dedicated to providing our customers with a superior shopping experience.
We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing, packaging take-back and in-store recycling centres, we invest in making our practices more environmentally sound and continue to look for better, greener ways to do business.
We believe our employees are our greatest asset, and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration, allowing you to make a meaningful impact on our customers' experiences. Together, we celebrate diversity, innovation, and a shared passion for delivering exceptional service, making London Drugs not just a place to work, but a place to grow and succeed.
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