Audio Visual Installer - Internal 0001 Head Office

Audio Visual Installer - Internal

Full-Time • 0001 Head Office
As a valued family member, the opportunities for career growth are unlimited with the TLD and CustomWorks team. As a corporate division of London Drugs, one of Canada’s fastest growing and most successful organizations, we know what it takes to build a satisfying career. TLD has been a leader in IT solutions in Western Canada for over 30 years and CustomWorks has been designing, supplying and installing innovative Audio Video Systems for businesses and residences for over 20 years.
 We’ve built our reputation by providing innovative solutions and professional service, focused on developing long-lasting relationships with not only our clients, but our suppliers and employees as well. We are seeking innovative, customer focused people to join our team!
Our TLD Computers and CustomWorksDivision in Richmond, BC currently has opportunities for:

Audio Visual Installer

This role focuses on the installation, set up, testing and service of Audio Visual Systems including digital displays, projectors, equipment racks, speakers, touch screen control systems and networking for commercial and residential clients. This includes pre-existing systems and new systems.
Key responsibilities include:

  • To properly install all the equipment and wiring necessary for the functional operation of audio/video systems sold by the custom audio/video department.
  • To perform advance installations, Calibration and programming of advance audio/video equipment. 
  • To ensure the use of proper types of wires that are required to meet audio/video performance specifications and the building safety standards.
  •  To ensure that the audio/video wiring, brackets, and electronics are installed in a manner that will meet audio/video performance specifications, the building safety standards and not cause any safety and legal liability issues with the customer.
  • To perform pick-ups and deliveries pertaining to the service of custom audio/video equipment for CustomWorks.
  • To be in charge of maintaining and keeping track of the service issues related to the customers of the CAVS team.
The successful candidate should possess the following: 

  • Demonstrate good interpersonal skills when dealing with customers, staff, and management.
  • Experience in the AVS Sector. 
  • Proven experience as an AVS installer. 
  • Possession of a Technical College Degree or Certificate.
  • Basic computer and network knowledge. 
  • Experience with Crestron and Extron would be a benefit. 
  • A strong knowledge of audio/video equipment, wiring and set-up.
  • A strong knowledge in current electronics and their functions overall.
  • Experience in electrical systems installations and audio/video custom installations (presentation, conference, digital signage, audio and more).
  • A strong knowledge in the use of standard and power tools.
  • Desire to learn new technologies and to keep up with industry changes.
Employees will be scheduled 40 hours per week with flexibility to work evenings and weekends to meet project requirement/timelines.

If you are interested in exploring opportunities but not sure where to start, talk to your Store Manager about this posting, then submit your application on-line. 
 London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.


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London Drugs offers advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

Comprehensive medical, dental, prescription drug and vision coverage for you and your family
Ensuring you and your family are taken care of
Ongoing In-House Training & Education Courses
Lifelong learning
Employee Family Assistance Program
Free confidential counseling
Company matched RRSPs
Helping you plan for your future
Health & Wellness
Enjoy discounted memberships with Goodlife Fitness
Employee Recognition Program
Tangible rewards for great work!
Employee Discount Program
Sharing our success